Warehouse Pick-up

We offer order pick-ups at our facility located at 3630 East St. Hyattsville, MD. Our pick-up hours are Monday – Thursday 8:00 am – 5:00 pm, and Friday 8:00 am – 2:30 pm. If you need hours outside of our schedule, please contact customerservice@topqualitydogfood.com, and we can try to make accommodations. We do not offer weekend pick-ups at our warehouse.

When placing your order, we need one business day to fulfill the order and schedule the pick-up. In most cases, we cannot do same-day pick-ups. However, if you need a pick-up on the same day, please contact customerservice@topqualitydogfood.com to see if we can schedule a pick-up for the same day.

When you arrive at our warehouse, please ring the doorbell – our door is to the right of the loading dock. Our staff will answer the order and request your name for the pick-up. Please provide them with the name used for the order. Once they have your name, please go back to your car, and our staff will load your vehicle for you.

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