Warehouse Pick-up

We offer order pick-ups at our facility located at 3630 East St. Hyattsville, MD. Our pick-up hours are Monday – Thursday 8:00 am – 5:00 pm, and Friday 8:00 am – 2:30 pm. If you need hours outside of our schedule, please contact customerservice@topqualitydogfood.com, and we can try to make accommodations. We do not offer weekend pick-ups at our warehouse.

When placing your order, we need one business day to fulfill the order and schedule the pick-up. In most cases, we cannot do same-day pick-ups. However, if you need a pick-up on the same day, please contact customerservice@topqualitydogfood.com to see if we can schedule a pick-up for the same day.

When you arrive at our warehouse, please ring the doorbell – our door is to the right of the loading dock. Our staff will answer the door and request your name for the pick-up. Please provide them with the name that the order was placed under. Once they have your name, please go back to your car. Our staff will load your vehicle for you.

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